Swych.ai automates the entire mobile number porting processThousands of NumbersRequest to ActivationSit back and watch it happen
So management signed off the move — but didn't sign off the extra resources to make it happen. You're lumped with the project and have more questions than answers.
Swych.ai was developed from decades of experience porting thousands of mobile users. The platform isn't built on theory — it's built on the hard-won lessons of real migrations, real problems, and what actually works at a user level.
It's actually a Managed Service delivered with Intelligent Automation.
You get a real human included to plan and manage your project.
Fully managed delivery from Swych
Grab a SIM
Book yourself in
Here's your starter pack.
Click to port
Swych's own white glove on-site team
Self-book, scan, done!
The process of moving your mobile number to a new carrier hasn't changed in years — buried in paperwork, manual follow-ups, and endless waiting.
Multiple documents, manual data entry, and submissions that get lost or rejected for the smallest errors.
Once you submit, you're in the dark. Chasing updates via phone or email, never knowing where things stand.
Weeks of back-and-forth coordination between carriers, all while you're stuck waiting to use your new service.
Disconnected systems mean no single source of truth. Things slip through the cracks. Dates get missed.
SWYCH.AI replaces the chaos with a clear, guided process — automated at every step.
A guided process helps you pick methods to suit YOUR users. Or just let them pick what suits.
As little as name, number, email & plan type. Guided and fast.
Your virtual port assistant validates data, sends the SIM, arranges the booking and coordinates with the carrier. Keeping users updated throughout — backed by a one-click secure portal.
Personalised dashboard to watch the project progress and track every booking in real time. No chasing required. Exception management built in.
Built from the ground up for the way porting actually works in Australia.
Guided forms validate your data in real time, catching errors before they cause delays. Submissions go through first time, every time.
Know exactly where your port is at every stage — from submission to SIM delivery to final activation. No guessing, no chasing.
Smart email & SMS updates keep end users in the loop at every milestone. Plus a user-portal that's just one click away. Users always know what's happening, what's next — backed by intelligent self-serve support.
Track your SIM delivery status in the same place as your port. Confirm receipt, report issues, and stay coordinated — all in one view.
Magic-link access means no passwords to remember. Your data is encrypted and stored securely in Australian data centres.
No app to download. No account to create. Just follow your personalised link and you're in. Your porting dashboard is always up to date.
Swych.ai are licensed and fully integrated and compliant with your Australian carrier (currently Telstra). A full Australian service desk managing all aspects of the porting process — from SIM allocation to port verifications.
Swych.ai is rolling out to Australian businesses. Request a demo and see it in action.
Bulk porting requires coordinating SIM allocation, user verification, port scheduling and carrier submission across every number simultaneously. Swych.ai automates this entire process — from data collection and SIM delivery to booking management and Telstra carrier coordination — for fleets of tens to thousands of numbers.
Swych.ai is Australia's purpose-built bulk mobile porting platform. It replaces spreadsheets and manual coordination with an intelligent, automated system that manages SIM delivery, user communications, port scheduling and Telstra carrier coordination at scale.
To port a business mobile to Telstra you need to provide the number, account holder details and an authority to transfer. Swych.ai handles everything — collecting user data, sending SIMs, scheduling port dates and coordinating with Telstra — without manual effort from your team.
Yes. Australian number portability rules allow multiple numbers to be ported simultaneously. Swych.ai is designed specifically for this — managing hundreds or thousands of concurrent port requests, each with individual scheduling, SIM delivery tracking and automated user communications.
Most mobile number ports in Australia complete within 1–4 business hours once submitted. Complex or bulk ports may take longer depending on the losing carrier. Swych.ai pre-validates all data before submission to minimise rejections and delays, and tracks every port in real time.
Mobile number porting is the process of transferring a mobile number from one carrier to another — for example from Optus or Vodafone to Telstra — while keeping the same number. In Australia, porting is regulated by the ACMA under the Mobile Number Portability Code and the Telecommunications Numbering Plan 2025.